These Terms & Conditions (the’Terms’) govern your use of the ALLESILK website (the ‘Website’), purchase of ALLESILK products (the ‘Products’, including but not limited to IPL hair removal devices, hair dryers, RF beauty devices and their related accessories) and all associated services (the ‘Services’) provided by Shenzhen Huaruibo Electric Appliances Co., Ltd. (the ‘Company’, ‘we’, ‘us’ or ‘our’). By accessing, browsing the Website, or placing an order for Products, you (the ‘Customer’, ‘you’ or ‘your’) acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy & Cookie Policy and all other relevant notices and rules published on the Website. We reserve the right to update or modify these Terms at any time without prior notice; the revised Terms shall take effect immediately upon publication on the Website. Your continued use of the Website or purchase of our Products after the revision constitutes your acceptance of the updated Terms.

1.Order Rules

1.1 Order Placement & Confirmation

You must be at least 18 years of age or the legal age of majority in your jurisdiction to place an order on the Website. By placing an order, you represent and warrant that you have the legal capacity to enter into a binding contract with us.

All product information (including specifications, prices, availability, and delivery times) displayed on the Website is for reference only. We endeavor to ensure the accuracy of such information, but reserve the right to correct any typographical errors, omissions, or inaccuracies at any time.

Placing an order on the Website constitutes your offer to purchase the Products at the stated price. We will send you an order confirmation email after receiving your order (the ‘Confirmation Email’), which shall confirm the formation of a binding sales contract between you and us. We reserve the right to reject or cancel your order for any reason, including but not limited to out-of-stock Products, incorrect pricing information, or suspected fraudulent activity. In such cases, we will notify you promptly and refund any payments you have made in full without additional liability.

1.2 Pricing & Payment

All product prices displayed on the Website are in the applicable currency (as indicated) and include all applicable taxes unless otherwise stated. Shipping fees, customs duties, and other surcharges (if any) shall be borne by you and will be clearly indicated during the checkout process.

We accept the payment methods listed on the Website (e.g., credit/debit cards, PayPal, and other designated online payment services). You warrant that you are the legal holder of the payment account and that sufficient funds are available to complete the payment.

Payment must be completed in full at the time of order placement. We will not process your order until the full payment is received and verified.

1.3 Delivery & Title

We will arrange delivery of the Products to the shipping address you provide during checkout (the ‘Delivery Address’). You are responsible for ensuring the accuracy and completeness of the Delivery Address; we shall not be liable for any delivery delays, lost or damaged Products caused by incorrect or incomplete address information provided by you.

Delivery times displayed on the Website are estimated only and do not constitute a binding commitment. We shall use reasonable efforts to deliver the Products within the estimated time, but shall not be liable for any delays caused by force majeure, third-party logistics service providers, or other factors beyond our reasonable control.

The title and risk of loss or damage to the Products shall pass to you upon delivery of the Products to the first carrier or logistics service provider (for international shipping) or upon physical delivery to the Delivery Address (for local shipping).

1.4 Order Cancellation & Modification

You may request to cancel or modify your order (including changes to the Delivery Address or product specifications) only if the order has not yet been processed or shipped. Such requests must be submitted to our customer service team via the contact information published on the Website. We reserve the right to approve or reject such requests at our sole discretion.

Once your order has been processed or shipped, we will not be able to cancel or modify it. You may return the Products in accordance with our Return & Refund Policy (published on the Website) upon receipt.

2.Intellectual Property Statements

2.1 Ownership of Intellectual Property

All intellectual property rights in and to the Website, the Products, all content displayed on the Website (including but not limited to text, images, graphics, logos, trademarks, product descriptions, videos, and software) (the ‘Intellectual Property’) are owned exclusively by the Company or our licensors. Such intellectual property rights include, but are not limited to, trademarks, copyrights, patents, trade secrets, and industrial design rights, whether registered or unregistered, and all applications for the same.

2.2 Trademark Rights

‘ALLESILK’ and all other logos, product names, and slogans associated with our brand are registered or unregistered trademarks of the Company. You may not use, reproduce, modify, distribute, or display any of our trademarks without our prior written consent. All other trademarks, service marks, or trade names displayed on the Website are the property of their respective owners, and their use does not imply any affiliation with or endorsement by us.

2.3 Copyright Rights

All copyrightable content on the Website (including but not limited to product descriptions, user manuals, and marketing materials) is protected by international copyright laws and treaties. You may access and download such content for your personal, non-commercial use only. Any reproduction, distribution, modification, transmission, or publication of such content for commercial purposes, or any other unauthorized use, is strictly prohibited and may constitute a violation of copyright laws.

2.4 Patent & Design Rights

All technical features, designs, and structural elements of the ALLESILK Products (including but not limited to IPL hair removal device technology, product appearance, and internal components) are protected by patents, utility models, and industrial design rights owned by the Company. You may not manufacture, reproduce, sell, import, or use any products that infringe on our patent or design rights without our prior written authorization.

2.5 Prohibition of Infringement

You agree not to infringe upon our intellectual property rights in any way. We reserve the right to take all legal actions (including but not limited to sending cease-and-desist notices, filing lawsuits, and claiming compensation for damages) against any person or entity that infringes on our intellectual property rights.

2.6 User-Generated Content

If you submit any user-generated content (including but not limited to reviews, comments, and feedback) to the Website, you grant us a perpetual, irrevocable, non-exclusive, worldwide, royalty-free license to use, reproduce, modify, distribute, and display such content in connection with our business, including but not limited to marketing and product promotion. You represent and warrant that you own all intellectual property rights in such content, or have obtained all necessary licenses to submit it, and that such content does not infringe on the rights of any third party.

3.General Provisions

3.1 Disclaimer of Warranties

The Products are provided on an ‘as is’ and ‘as available’ basis. We make no express or implied warranties with respect to the Products, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website or Products will be free from defects, errors, or interruptions, or that the Products will achieve a specific result (e.g., permanent hair removal). All product performance data and usage instructions are for reference only; the actual effect may vary based on individual factors (e.g., skin type, hair type, and usage habits).

3.2 Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to loss of profits, loss of data, or personal injury) arising out of or in connection with your use of the Website, purchase or use of the Products, or these Terms, even if we have been advised of the possibility of such damages. Our total aggregate liability to you for any direct damages arising out of or in connection with these Terms shall not exceed the total purchase price of the Products in question.

3.3 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, excluding its conflict of law rules. Any dispute, controversy, or claim arising out of or in connection with these Terms or the breach thereof shall first be resolved through amicable negotiations between you and us. If no settlement can be reached within 30 days of the start of negotiations, such dispute shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its effective arbitration rules. The arbitration award shall be final and binding on both parties.

3.4 Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced by a valid, legal, and enforceable provision that best achieves the original intent of the parties.

3.5 Entire Agreement

These Terms constitute the entire agreement between you and us with respect to the subject matter herein, and supersede all prior oral or written agreements, understandings, and representations between the parties.